Right to retract

In accordance with the European Consumer Protection Directive 2011/83 / EU, the consumer has the right to notify the seller that he / she renounces the purchase, without penalty and without giving reasons, within 14 working days of the date of purchase. day after the day of delivery of the product. BATIDECOR SA will respond to the waiver by the buyer only if the original packaging of the product has remained intact, especially if the seal and the product itself have not been used or damaged or the cellophane that protects the goods. rollers removed. The notification of the buyer must take place in writing. On this occasion and when the buyer has complied with the deadline as described in the paragraph above, he will be given a return authorization number. In the case of return of parcels and after having informed BATIDECOR S.A. by email within the deadlines described above, the expenses of return of the parcel are always chargeable to the customer. The customer will be asked to protect the returned items with the utmost care. Damaged, soiled or incomplete products are not taken back. In case of abusive returns, BATIDECOR S.A. reserves the right to refuse a subsequent order. Please complete the withdrawal form.